“It’s Behind You!”

As we approach Christmas, cries of “it’s behind you” are ringing out again in theatres all across the country as pantomime season returns for the first time in 2 years because of the Covid pandemic. The British pantomime tradition is one of pure escapism, with its colourful characters, song and dance, and jokes designed to make us groan.  Like marmite, you might love it or hate it depending on your tolerance for slapstick, pantomime dames and a loud, screaming audience. Whatever your view, pantomime taps into deeply held emotions, to the human story.  In essence, it presents a tale of good winning out of evil, hope triumphing over adversity with a good bit of danger and despair thrown in along the way. It reflects life in exaggerated form, although not so exaggerated for some in our society. So, what has this got to do with inequality? Well, in the midst of the first Covid lockdown in spring 2020, I was on a Zoom board meeting with colleagues from Result CIC, a non-profit I advise that helps those marginalised in society to reach their potential.  We were talking about the impact of Covid - on ourselves, on the organisation and on society as a whole.  After some early media claims that Covid could be the ‘great leveller’ because a virus can infect anyone, the opposite was quickly, and unsurprisingly, becoming clear.  Covid was having a hugely disproportionate impact on the marginalised and excluded in our society; those at the heart of Result CIC’s work.  There was a greater need than ever for what Result CIC does. At that meeting, I talked about a viral video I had seen on social media, The $100 Race. The video is far from perfect. It oversimplifies a complex set of issues in trying to explain inequality, privilege and class in under 5 minutes.  But its core message hit a chord with me. The premise of the video is this. Many people start ahead of others in life, not because of anything they have done, their talents or the decisions they have made, but simply because of their personal circumstances, their background, the cards they were dealt. In the same way, those who face extra obstacles to making progress in life, those who start from behind, aren’t typically in that position because of anything they have done, because of their own decisions or a lack of drive or talent.  They are there simply because of their personal circumstances, their background, the cards they were dealt too.  And those cards can relate to many things: ethnicity, disability, gender, sexuality, socio-economic background and more. The video shows a diverse group of young people lined up in a field for a running race.  The runners are told that whoever crosses the line first will win $100.  But before the race begins, the organiser asks the participants to take 2 steps forward towards the finishing line if they meet certain criteria.  It’s two steps forward for someone who grew up in a family that didn’t have to worry about how bills would…

Continue Reading“It’s Behind You!”

Life as a Public Sector COO

A few months ago I blogged about being deputy ambassador in a senior role in the British Foreign Service, a job that's akin to being a Chief Operating Officer with some CEO aspects too.  The original blog can be found on the Management Issues website and the British Foreign Office's public blogging platform.  I've posted a slightly updated version here too. To Infinite and Beyond... Popular culture is full of famous wingmen. Goose, Chewbacca, Dr. Watson, Buzz Lightyear - all providing support, advice, and even protection for their leading character. When the British parliament voted to approve air strikes in Syria in 2015, Foreign Policy magazine mocked up a photo of President Obama and Prime Minister Cameron as Maverick and Goose from Top Gun, under the headline “America’s Wingman Returns to the Fight.” In the commercial world, that wingman (or increasingly wingwoman) is the Chief Operating Officer working to the CEO. In the Foreign Service, it is the Deputy Head of Mission (DHM), or Deputy Chief of Mission in US terminology, working to their Ambassador, as Chairman and CEO. Goose, of course, dies in Top Gun - the unsung hero - which may help to explain why many people shoot directly for the apparent glamour of being CEO or Ambassador, the respective “Mavericks" of the world. Washington was my third public sector COO role, after Warsaw and Tehran. All have been very different; each bigger and more challenging than the last. In the US, I ran the UK government’s operations across the country – more than 750 people in 14 locations, including the British Embassy in Washington DC and eight consulates in other major cities. The operation brought together around 20 different UK government departments and agencies, all working to advance UK national interests and the UK/US bilateral relationship - from foreign policy to trade, defence to climate change, education to science. Some of my foreign service colleagues recoil at the thought of one DHM job, let alone three. Why wouldn’t you avoid the operations of the business if you can? Here’s why I think they are missing the point. Arguably, COOs can have more of a direct impact on the performance and morale of the business than any other position in the public and private sectors. In the foreign service, it is the DHM who makes sure their Ambassador’s (and their government’s) vision and priorities are pursued on a daily basis. As a result, a DHM or COO can often see more immediate results from their work. They have a fuller picture of the whole of the operation than anyone else - policy, people and resources - which is rewarding and also invaluable experience for a future role as Ambassador and CEO. Every week is the definition of variety. A typical day in the Embassy Washington can include: hosting an event for a senior visiting government Minister to build links with their counterpart; discussing future priorities with policy officers; responding to an unexpected incident that could shut down the operation…

Continue ReadingLife as a Public Sector COO

The Start

Welcome, and thanks for coming to my new website. You will see from my homepage that I've recently taken quite a big step (a British under statement if there ever was one...) in leaving the British Foreign Service after more than 20 years. It wasn't an easy decision after a fascinating career that's taken me to Morocco, Poland, Iran and the US.  But it was time to do something different and open a new chapter. My first focus is to write a book about the US, its mythology and what that might mean for Western democracy. As I do, I'll post about some of the themes in the book, including the quirks of American democracy (both good and not so good), the challenges of maintaining the American dream and how the fates of the US and UK are uniquely intertwined, built on our shared history and our common interests and values. I first came to America as a student 30 years ago and spent a semester on an English Speaking Union exchange programme at Robert Louis Stevenson School in Pebble Beach, California, a place that is still very close to my heart (check out the school's website here). It was a life changing experience that certainly influenced my choice to join the foreign service to experience more of the world. Since then I have travelled to more than 40 states around the US both as a tourist and as Deputy British Ambassador over the last 5 years, visiting the UK's network of consulates and offices in 13 locations around the country. I've worked with some fabulous Brits and Americans and learnt a great deal about how similar, and how different, we are. All great material for the book. I will also post on two of my other passions: leadership and what I've learnt to date about inspiring and effective leaders; and encouraging people to contribute to their communities and societies. There will be some more personal stuff too, about the big transition I have chosen to make, taking tough decisions and adapting to a new life as a writer and freelancer. So do come back to the site, follow me on Twitter and check out my LinkedIn profile - there are links on the website. And feel free to comment too. Patrick

Continue ReadingThe Start